Last updated: April 19, 2026

Welcome to Skinhug. By using this website, you agree to the following terms.

1. About us

This website, skinhug.co, is operated by Kullanat Keetalak, trading as Skinhug, based in Chiang Mai, Thailand.

2. Use of this website

By using this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You agree not to:

• misuse the website
• attempt unauthorized access
• interfere with the website’s operation
• copy or reuse content without permission

3. Product information

We do our best to present product descriptions, images, ingredients, and other information as accurately as possible. However, small updates, packaging changes, or differences in screen display may occur.

Skinhug products are made for everyday care and comfort. They are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have concerns about a medical or skin condition, please seek advice from a qualified professional.

4. Orders

If you place an order through our website, you agree that the information you provide is accurate and complete.

We reserve the right to refuse, cancel, or limit orders at our discretion, including in cases of suspected fraud, pricing errors, stock issues, or misuse.

5. Pricing and availability

Prices, product availability, and promotions may change at any time without notice.

We try to keep the website accurate, but errors may occasionally happen. If we discover an error in pricing or availability after an order is placed, we may contact you to confirm or cancel the order.

6. Shipping and delivery

Shipping times are estimates only and may vary depending on location, shipping provider, customs, or other factors outside our control.

We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.

7. Returns and refunds

[ADD YOUR REAL RETURN / REFUND POLICY HERE]

Example:
If you receive a damaged or incorrect item, please contact us at hello@skinhug.co within [X] days of receiving your order. We will review the issue and do our best to make it right.

Due to the nature of personal care products, opened or used items may not be eligible for return unless faulty or incorrect.

8. Intellectual property

All content on this website, including text, images, graphics, branding, logos, product names, and design, belongs to Skinhug or is used with permission.

You may not copy, reproduce, distribute, or use any content from this site without prior written permission.

9. Links to third parties

This website may contain links to third-party websites or services. We are not responsible for their content, availability, or practices.

10. Limitation of liability

To the fullest extent permitted by law, Skinhug is not liable for any indirect, incidental, or consequential loss arising from your use of this website or our products.

Nothing in these Terms excludes liability that cannot legally be excluded.

11. Changes to these terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with a revised “Last updated” date.

12. Governing law

These Terms are governed by the laws applicable in Thailand, unless otherwise required by local consumer protection law.

13. Contact

If you have any questions about these Terms, contact us at:

Kullanat Keetalak
Trading as Skinhug
hello@skinhug.co
skinhug.co

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